Don't Sell Tickets During Aviation Fuel Challenge, NCAA Tells Airlines

The Nigerian Civil Aviation Authority (NCAA) has expressed concern over increasing reports of flight cancellations and delays.

The authority noted that it had been inundated with several reports from the Consumer Protection Officers (CPOs) and aggrieved passengers from across the nation's airports.

General Manager, Public Relations of NCAA, Mr Sam Adurogboye said despite the prevailing challenge over fuel, the airlines should follow the requirements of the Nigerian Civil Aviation Regulations (Nig.CARs) in carrying out their operations.

It also advised operators to ensure tickets are not sold to air travellers when there are perceived or real hitches concerning sourcing of aviation fuel (Jet A1).

The NCAA said it was aware of this challenge but the airlines should deal with the issues in line with regulatory requirements.

According to the authority, where there is a delay in the service, passengers must be duly informed and light refreshment provided as stipulated by the regulations.

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By 9jatravel / Administrator, bbp_keymaster

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on May 24, 2016

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