The Nigerian Civil Aviation Authority (NCAA) has urged airlines and other air services providers to become more customer-centric as customer experience remains the top driver of aviation service around the world. Speaking at an aviation industry forum in Lagos, the director-general of NCAA, Captain Muhtar Usman said, 82 per cent of air passengers cite customer […]
Each year about 33,000 people in the United States (U.S) die in a car accident. Around the world, that number shoots up to about 1.2 million people. Overwhelmingly, the vast majority of these accidents are preventable. The problem, in large part, is human error. Technology companies and automakers alike are trying to end these unnecessary […]
