The Nigerian Civil Aviation Authority (NCAA) has urged airlines and other air services providers to become more customer-centric as customer experience remains the top driver of aviation service around the world. Speaking at an aviation industry forum in Lagos, the director-general of NCAA, Captain Muhtar Usman said, 82 per cent of air passengers cite customer […]
On the lookout for a solution to the lingering challenges confronting the operations of tourism in Nigeria, particularly in the area of Hajj, industry experts have stressed the need for the present administration to overhaul the sector so as to boost the nation's economy. The practitioners, who spoke with The Guardian in Abuja lamented that […]
Travelling around and becoming a nomad often means changing countries more often than your underwear. This can often lead to the usual frolics – shagging on trains, blowjobs on street corners and trying to sleep in a hostel bunk knowing the Peruvian couple sleeping above you are doing it doggy style. Without going into too […]
BARELY one year of commercial flight operations in Nigeria, Air Peace Airline has announced its intention to commence commercial flight operations to no fewer than five countries in the West African sub-region. The Chairman of the airline, Mr. Allen Onyema, who unveiled the plan to commence flight operations to the countries in African West Coast, […]
When we think of the wealthiest people in the world, we most often think of the Waltons (of Wal-Mart fame), Warren Buffett, or Bill Gates. However, if you go a bit further back in history, you’ll discover that the wealth of the kings, queens, and rulers of yesteryear trumps the bank accounts of most modern […]
Eighteen years after construction work commenced on the 276-kilometre standard gauge rail line linking Warri in Delta State to Ajaokuta, Kogi State, the project has not been delivered to the Federal Government. The project, otherwise called the central railway line, was initially planned to be delivered in five years, but it was gathered on Sunday […]
A consortium of travel agencies midwife by Travel Investment Company Limited (TICO) has admitted that the Nigerian travel and tourism industry is recorded high by activities involving the movement of people from one place to another. The group noted that the tangible elements include transportation, accommodation, and other components of the hospitality industry. To them, […]
Authorities of the Federal Airport Authority of Nigeria (FAAN) at the Murtala Mohammed Airport Terminal 1 (MMA1), on Wednesday, raided newspaper vendors and impounded copies of national dailies. The incident, The Guardian learnt, was alleged to be measures to rid the terminal of illegal and unregistered businesses, and as a security measure against infiltration of […]
Globally, the issue of consumer protection regulation in the aviation industry has not been properly addressed, as there are different approaches by individual countries and airlines of the world, without international standards. However, world aviation body has disclosed plans to take a new approach to regulate the consumer protection system, stressing that before now, the […]
Emergency patients being conveyed in two ambulances were stuck in traffic between Warewa and Arepo end of the Lagos-Ibadan Expressway on Thursday. PUNCH Metro observed that the ambulances taking the patients could not move, as the road was blocked. Our correspondent observed a nurse, who had become desperate, waving a blue flag to appeal for […]
