Travelbeta, an emerging travel company in Nigeria, has stated its commitment to improve and enhance Nigerians' travelling experience with value added services and first class treatments for its customers.

Speaking at a press briefing organised in Lagos last week, the Chief Commercial Officer, Mr. Onyeka Akumah, said the company was set to restructure the Nigerian travel industry by improving customer service relations with services such as visa advisory, corporate travel, group tours and packages, car rentals, destination management and travel insurance.

Akumah further stated that TravelBeta is ready to share their margins with customers as much as possible, noting that they will also embark on customising flight packages for families, organisations, and groups using their financial budgets.

According to him, "If you find any place where the fare is better than what we are offering, call us and we make sure you get those fares cheaper on our platforms (travelbeta.com). We believe that if we keep giving customers affordable fares for the next 60 days, it will create convenience for them.

"Presently, we have three banks-First Bank, Diamond Bank and FCMB-which we are working with. We hope that within seven working days, we would have opened our accounts with other banks. This will help our customers willing to do business with us to enjoy smooth transaction."

Also speaking at the event, the Chief Technology Officer, Wale Ayorinde, said they have employed world class technology in order to meet up with set standards.

"We work with various technology partners around the world to provide this service. In this way, we can provide the 24-hour service we promise our customers. We are working on a mobile application which will be available in IOS and Android app stores.

"You can use the mobile application to make your booking online, as everything available on the website is available on the mobile application. We have various security protocols from our international technology partners.

We have Avanya which is a call centre application to handle large number of calls from customers. We built this application to provide 24-hour telephone services to customers